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What We Offer

Firestring is a Knowledge Management and Social Business Software Company offering intelligent collaboration and search technology as well as unique Big Digital Consulting services. We'll help you align your strategy and operations and improve your customer-centricity through intelligent analytics, efficient back-end platforms and staff alignment methodologies.

Firestring provides a range of unique software products and expert consulting services that leverage Web 2.0 and the Social Web to help you achieve your business objectives.

  • Big Digital Consulting Services, helping your teams to move towards increased customer-centricity and derive business benefits from Big Data, Digital Marketing and agile strategies that span between your back-office systems and all of your customer touch points.
  • Serendipity, metadata automation and search acceleration for MS SharePoint and other applications. Serendipity is a ground-breaking, Web 3.0-enabled Semantic Metadata Engine.
  • An award-winning out-the-box Enterprise Social Network and Knowledge Management Suite (on-premise or hosted)
  • Social Business Consulting Services, to design and introduce more collaborative business processes within your company helping to introduce change and manage increasing business complexity. Social business done right will facilitate silo-busting, open innovation and much higher levels of staff engagement.

Backed by the largest IT Group in Africa, Firestring is a proud member of the Britehouse Group of Companies, the leader in delivering SAP, Microsoft, Mobile and Social Business Solutions.

Our Landscape

AngloGold Ashanti

In what Mining Weekly calls "probably the world's most comprehensive technology intervention, a worldwide consortium of some of the globe's best-known technological names are collaborating to introduce automated, blast-free, continuous gold mining at depths 5 km underground." Read More


"Firestring have an excellent grasp of the complexities involved with managing semantic data in the Enterprise. Their Enterprise Social Network leverages the existing strengths of SharePoint and adds further value through the collaboration, semantic matching and knowledge management features of their product... Read More

UCS Solutions

"Working with Firestring over the past few months to rethink models of learning in the age of new media has been a valuable, invigorating experience. They have a singular ability to focus on what is core, what carries value and design for impact. Read More

Directly and through our Reseller Network, Firestring offers local support and tried-and-tested Social Business Consulting services.

What's News?

  • 16 September 2014

    Join Firestring in Cape Town at SharePoint Saturday 13th September where we'll present Serendipity for SharePoint - automated metadata, migration, taxonomy and search acceleration for SharePoint!

  • 04 July 2014

    PPC takes information sharing and concrete innovation to next level. Concrete is the most widely used man-made material in the world and is a cornerstone of civilization. The leading supplier of cement in southern Africa, PPC Ltd has launched the Cement & Concrete Cube (C3), a dynamic information sharing and collaboration platform powered by Firestring. Read more here.