What We Offer

Firestring is a Knowledge Management and Digital Business Software Company providing advanced enterprise search and business collaboration technology. Together with our ground-breaking software platforms we guide customers towards increased customer-centricity and digitization through our unique Big Digital Advisory Services. Big Digital ensures that our customers align their strategy, staff and technical operations through data-driven decision making, predictive analytics, Big Data and a methodology that starts from market needs and imagines the people, processes and technology required to service them.

Firestring’s range of unique software products and expert consulting services leverage Digital Ecosystems and the Social Web to help our customers achieve their business objectives.

  • Serendipity, metadata automation and search acceleration for MS SharePoint and other applications. Serendipity is a ground-breaking, Web 3.0-enabled Semantic Metadata Engine.
  • An award-winning out-the-box Enterprise Social Network and Knowledge Management Suite (on-premise or hosted)
  • Social Business Consulting and Community Management Services, to design and introduce more collaborative business processes within your company helping to introduce change and manage increasing business complexity. Social business done right will facilitate silo-busting, open innovation and much higher levels of staff engagement.
  • Big Digital Consulting Services, helping your teams to move towards increased customer-centricity and derive business benefits from Big Data, digital marketing and agile software development strategies that span between your back-office systems and all of your customer touch points.

Backed by the largest IT Group in Africa, Firestring is a proud member of the Britehouse Group of Companies, the leader in delivering SAP, Microsoft, Mobile and Social Business Solutions.

Client Testimonials


"Firestring have an excellent grasp of the complexities involved with managing semantic data in the Enterprise. Their Enterprise Social Network leverages the existing strengths of SharePoint and adds further value through the collaboration, semantic matching and knowledge management features of their product. The combination of these two products changes the Knowledge Management game by bringing together social collaboration and document management. They are taking the concept of the Intranet to the next level..." - Gareth Jane, Independent Software Vendor (ISV) Advisor, Microsoft South Africa


“From my first encounter with Firestring, the professionalism and expertise of the team coupled with the powerful product, impressed me. The journey with Firestring has been very rewarding resulting in a successful launch to staff and customers. I look forward to continued collaboration for Phase 2 of the project.“ – Hanlie Turner, Technical Information Services- PPC Cement


“Firestring allowed BRIDGE to connect innovators; to in real-time – publish content, share work in practice, maximize resources, reduce duplication, share with each other and talk about what works. Resulting in an increase in trust, common purpose and collaboration.” - Barbara Dale-Jones, CEO – BRIDGE

Consol Glass

"Looking for the ability to trawl our existing repositories of information, to enable us to index them through a semantic search engine and avoiding the very laborious process of manually creating a taxonomy. We have found that the Firestring product specifically gives us this ability". - Johan du Plessis, IT Director and CIO – Consol Glass

What's News?

  • New Beginnings

    Firestring is embarking on an exciting journey that promises to transform dark data into meaningful insights! #staytuned #illuminatedarkdata

  • January 2015

    Firestring launches Bridge’s new interactive website offering - Bridging the gap between new teachers and classroom effectiveness. Find out more at: http://www.bridge.org.za/

  • August 2014

    Firestring proudly launches its latest digital transformation project, Enactus South Africa, a non-profit organization bringing together student, academic and business leaders committed to using entrepreneurial action to improve lives. Find out more at: Enactus South Africa


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